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Alumni Engagement Officer

9 June 2019


Reports to: Chief Advancement Officer     

Role: To advance the goals of the institution and meet financial and engagement goals by planning and implementing programs and projects that strategically engage UWC-USA alumni.

Essential Responsibilities 

  1. Recruit, train, coordinate, and inspire class agents and other volunteers to assist in various aspects of solicitation.
  2. Recruit and manage reunion giving chairs as appropriate for each class and develop a targeted method of special reunion fundraising.
  3. Analyze and prepare detailed reports for volunteers, Chief Advancement Officer, and trustees.
  4. Continue fostering alumni generational commitment, involvement with and in support of the school, the students and the mission
  5. Develop, coordinate, and execute on- and off-campus alumni gatherings, including the annual reunion, and events in cities where UWC-USA has concentration of alumni.
  6. Establish and build relationships with a wide range of alumni locally, regionally, nationally, and internationally by maintaining regular communication via direct contact, email, and social media and responding to all requests by alumni.
  7. Solicit news, biographical updates, and photos from alumni for the website, Kaleidoscope, and online platforms.
  8. Conduct individual and collective constituent research, both quantitative and qualitative, and maintain information management systems (Raiser’s Edge).
  9. Establish goals, strategies, tactics, and benchmarks for the alumni engagement programs and provide reports that analyze results and response rates.

Additional Responsibilities

  1. Listen to and understand prospect, donors, and volunteer needs and proactively respond to those needs in a timely manner.
  2. Make recommendations to the giving officers to determine appropriate ask amounts and solicitation strategies.
  3. Create positive relationships with UWC-USA students, employees, and trustees.  Involve students in alumni engagement as appropriate.
  4. Work with the marketing and communications teams to establish an engagement communications plan for enhanced brand recognition on all communications platforms
  5. Serve as the sponsor for the Student Organization for Alumni Relations (SOAR).
  6. Other duties as required. Supervisory Responsibilities Possible supervision of student workers

Specific Job Skills

  • Experience in and comfort with asking for donations.
  • Creativity in planning and implementing solicitation strategies.
  • Exceptional oral and written communication skills.  
  • Ability to prepare reports and correspondence to respond to volunteer and donor inquiries.
  • Excellent computer skills; ability to work with database systems, preferably Raiser’s Edge; ability to work with Microsoft Word, Excel, and PowerPoint.
  • Demonstrated analytical and organizational skills; ability to multi-task and prioritize goals.
  • Ability to work independently as well as within a team environment.
  • Ability to understand the practice of donor relations, gift processing, and research.
  • Ability to work with and motivate other development professionals and volunteers
  • Willingness and ability to travel as necessary.

Education and/or Experience     

Bachelor’s Degree with 3 or more year’s successful experience in nonprofit management and/or alumni engagement experience.

Working Conditions     

12-month position.

Highly Desirable Skills and Attributes:

  • Experience in financial/budget control.
  • A proactive approach with a “can-do” and flexible attitude.
  • A self-starter, with a determination to succeed.
  • Ability to work independently, on own initiative, as well as part of a team.
  • Willingness and ability to work long hours occasionally or after hours, as required.
  • Ability to work to tight deadlines.
  • Ability to demonstrate a clear understanding of and communicate the ethos and ideals of UWC-USA, and international education.
  • A professional and mature approach to work with an ability to build strong rapport with a broad spectrum of people.

This is a full-time, exempt position. Salary is competitive and commensurate with experience and qualifications. The benefits package is excellent and includes medical, life and disability insurance, 403(b) retirement plan, and professional development opportunities.

An application, a letter of interest specific to the position, resume, and a list of references are required and may be emailed to Applications will be accepted until the position is filled.

UWC-USA is an equal opportunity employer. UWC-USA does not discriminate in its educational programs, activities, or admission and employment practices based on race, color, national origin, gender, sexual orientation, disability, age, religion, ancestry, or any other legally protected class.