Skip to content ↓

Customer Experience & Engagement Manager

16 March 2023

UWC Atlantic

Salary:  £31,616 - £36,110 (Grade 7)

Role based in UWC Atlantic, St Donat’s Llantwit Major CF61 1WF or alternatively at our London office at 55 New Oxford Street, WC1A 1BS (plus £5,000 London weighting allowance if based in London)

Are you an energetic, positive and a self-starter customer engagement and/or events professional, with 2-5 years experience within a not for profit organisation?  We would love to hear from you!

The Philanthropy Team at UWC Atlantic is growing and we have exciting plans ahead; supported by a new strategy and clear vision for the future. 

You will be responsible for enhancing our current engagement programme for our international alumni & parents community – of approximately 10,000 people - in support of strategic areas of the college, inspiring them to give back their expertise and time.

You will ensure everything related to an event is taken care of, from idea conception, preparations, and day-of logistics.  Charged with creating experiences and bringing visions to life, you will be good at multitasking. Scouting locations, soliciting bids, managing relationships and key stakeholder communications, creating and negotiating contracts, and managing budgets are all typical functions in this role, amongst other duties.

Application Form

Job Description & Person Specification

Guidance Notes

Completed application forms should be emailed to:

Closing date for receipt of applications:  Thursday 13 April 2023 at Midnight

The selection process will begin on:  Friday 28 April 2023

As part of the ‘Supporting Information’ section of your application, please also address the following two prompts:

1. UWC Atlantic values diversity as a source of strength.  How would you contribute to the diversity of UWC Atlantic?

2. Please give an example of a time when you recognised that the systems or structures in place exacerbated inequalities.  What did you do?  What changes did you make? What did you learn from the situation?

Please note that the only method of application we accept is a completed UWCA Application form - we do not accept CV’s. 

For more information on the opportunities available and how to apply, please go to the UWC Atlantic's careers page: